Card & Mobile Payment

Allegiant Stadium Opening Cashless

Allegiant Stadium will be the first venue in American pro sports to open as a cashless venue. As part of our ongoing dedication to provide our fans and patrons with a world class sports and live entertainment experience, and in response to feedback from our most loyal customers, cash will not be accepted as a form of payment at any stadium-controlled parking location or within Allegiant Stadium.

We are thrilled about the impact on the fan experience, as cashless transactions are expected to significantly increase our speed of service, meaning shorter lines, getting fans back to their seats faster. A survey of our PSL Holders also showed that our fans overwhelmingly agree, as a huge majority prefer cashless payment options.

This decision is also in line with recent guidance from the Center for Disease Control, and Nevada Governor Steve Sisolak’s leadership in response to the COVID-19 pandemic, through both his Medical Advisory Team and emergency directive urging businesses to adopt contactless payment systems. Cashless transactions promote the overall health, security, and public safety of our fans and PSL Holders.

Fans can pay for items using valid debit or credit cards, or mobile wallets including Apple Pay, Google Pay or Samsung Pay. For fans who only bring cash to the stadium, we will have several cash-to-card kiosks positioned throughout the stadium where fans can exchange cash for a pre-paid card that can be used both inside and outside the stadium.

Frequently Asked Questions (FAQs)

Why is Allegiant Stadium going cashless?

We are thrilled about the impact on the fan experience, as cashless transactions are expected to significantly increase our speed of service, meaning shorter lines, getting fans back to their seats faster. A survey of our PSL Holders also showed that our fans overwhelmingly agree, as a huge majority prefer cashless payment options.
 
This decision is also in line with recent guidance from the Center for Disease control, and Governor Sisolak’s leadership in response to the COVID-19 pandemic, through both his Medical Advisory Team and emergency directive to adopt contactless payment systems. Cashless transactions promote the overall health, security, and public safety of our fans and PSL Holders.

Is Allegiant Stadium entirely cashless?

Yes. On game or event days, the Ticketmaster Box Office as well as all stadium-controlled parking, merchandise, food and beverage locations will accept valid debit or credit card and mobile wallet purchases only. Roaming vendors will also be equipped with mobile terminals to accept cashless payments.

What do I do if I only have cash with me?

For fans who only bring cash to Allegiant Stadium, we will have several cash-to-card kiosks positioned throughout the stadium where fans can exchange cash for a pre-paid card that can be used both inside and outside the stadium.

Will this apply for every event?

Yes, the Ticketmaster Box Office as well as all stadium-controlled parking, merchandise, food, and beverage locations will only accept cashless payments for every event at Allegiant Stadium.

Can you use other forms of digital payment?

Yes, mobile wallet payments, including Apply Pay, Google Pay, or Samsung Pay, will be accepted at all retail and food and beverage locations.

How do I tip bartenders/vendors?

Bartenders and vendors will continue to accept cash tips, but the easiest and most secure way to tip is directly on the digital terminal at each concession stand or device.

What are cash-to-card kiosks?

Cash-to-card kiosks enable fans to trade their cash for a pre-paid debit card.

 

You can load any amount up to $500 per card and there is no transaction fee. The cards can be used inside or outside the stadium; so, if you have money remaining on your card after an event, you can take the card with you and use it anywhere major cards are accepted. 

Where are the cash-to-card kiosks located?

Cash-to-Card Kiosks
050
Northeast Entry Lobby (Outside Raider Image)
Northwest Entry Lobby (Outside Raider Image)
MGM Resorts West VIP Entry Lobby
Caesars Rewards East VIP Entry Lobby
100
Behind Section 102
Behind Section 144
America First Credit Union Southwest Entry Lobby
200
Coors Light Landing
Behind Section 228
300
Behind Section 318
Behind Section 340
Breslin
Teammate HQ

For help, visit the Guest Experience Kiosks located near sections: 333, 123, or 101.

Is there a fee to use the kiosks?

No, there are no fees to convert cash to a pre-paid card.

How much can I load on the pre-paid card?

You can load any amount up to $500 per card.

Are the pre-paid cards reloadable?

Prepaid cards are not able to be reloaded.  However, you will be able to load up to $500 per card and there are no transaction fees if you need to return to the kiosk for another card.

What if I have money remaining on my pre-paid card at the end of the event?

If you have money remaining on your card after an event, you can take the card with you and use it anywhere major credit cards are accepted.

Do I need to provide any personal information?

No, you simply insert cash into the kiosk in exchange for a pre-paid card.  The process takes just a few seconds and is completely anonymous.

What if I have an issue with a kiosk?

For help, visit the Guest Experience Kiosks located near sections 333, 123, or 101.

How will I know how much money is left on my pre-paid card?

You can check your card balance anytime, anywhere by dialing the number printed on the back of the card and providing your card information.

What if I lose my pre-paid card?

Losing the card is like losing cash – except you have a receipt!  If you have your receipt, you can call the number printed on it and a Customer Service Representative from the card company will be able to help you.

Will people still be able to purchase tickets at the box office in cash?

No, cash will not be accepted as a form of payment at the Ticketmaster Box Office.  A cash-to-card kiosk will be available nearby and will be accessible to fans while the box office is open.

Where can I use the pre-paid card?

Pre-paid cards may be used anywhere that accepts major credit cards.

Who do I talk to for help with my pre-paid card?

You can contact the card company at any time at 1-866-345-2315 or by visiting https://www.myreadycard.com/.

 

Allegiant Stadium Guest Services is also available for help at sections 333, 123, or 101.

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