Accessibility and Guests with Disabilities
Allegiant Stadium is committed to providing a first-class experience for all of our guests, including guests with disabilities. Allegiant Stadium is accessible by guests with disabilities and dedicated team members are available to work with you in order to provide reasonable accommodations for your visit at Allegiant Stadium. To speak with someone regarding accommodations, assistance or questions prior to your visit, please contact our Guest Experience department at firstname.lastname@example.org or by calling (725) 780-2350. During events, staff members will be available at all Guest Experience locations to assist guests as needed.
All gates at Allegiant Stadium are ADA Accessible. There will be one designated lane at each gate that is reserved for guests with disabilities.
ADA and wheelchair accessible seating is available throughout Allegiant Stadium as depicted in the seating chart below. Tickets for wheelchair seating at Allegiant Stadium are available on Ticketmaster.com – the official ticketing partner of the Raiders and Allegiant Stadium.
Guests requiring wheelchair seating are guaranteed the ability to purchase at least one (1) companion seat. Subject to availability, guests requiring wheelchair seating may purchase up to a total of three (3) companion seats in the same row and contiguous with the wheelchair seat. If contiguous seats have already been sold, seats as close as possible to the wheelchair seat and adjacent companion seat will be offered.
If you purchased a ticket in the fixed seating area but require an ADA seat, Guest Experience staff may be able to assist you by relocating your ticket to an ADA seat. All relocations are provided on a first-come-first-served basis and are not guaranteed. Please contact the Box Office should you have any questions or require any assistance purchasing tickets. Tickets are subject to availability.
Guests interested in purchasing an ADA PSL (Personal Seat License) can email email@example.com for additional information.
Accessible Parking will be available for guests at Allegiant Stadium. Parking pass holders in need of accessible parking will be directed by traffic and parking staff. A state-issued ADA parking placard, sticker, or license plate does not grant access to parking lots without a verified parking pass.
Auxiliary Aids and Services
Guests requiring auxiliary aids and services are asked to contact the Guest Experience Hotline at (725) 780-2350 or firstname.lastname@example.org at least three (3) weeks prior to the event. Complimentary hearing amplification devices are available at the Guest Experience Headquarters located on the main concourse near section 101. Guests must present a photo ID or valid driver’s license as a security deposit. Allegiant Stadium is committed to ensuring effective communication with guests at its events.
Electric Mobility Devices
Due to safety concerns regarding the use of Segways inside Allegiant Stadium, Segways are not permitted at Allegiant Stadium. If a guest with a disability is in need of an electric mobility device, he or she is encouraged to bring his or her own electric scooter or wheelchair to the Stadium. As a courtesy, Allegiant Stadium is proud to be able to offer limited, event-day electric scooter rentals available at the Guest Experience Headquarters located in section 101 & the South Lobby Kiosk location at 123 on a first-come first-served basis. If any guest knows that he or she will need an accommodation for an event at Allegiant Stadium, please contact our Guest Experience department at email@example.com or by calling (725) 780-2350.
There are accessible public restrooms available throughout Allegiant Stadium (men, women and family). In particular, there are family restrooms designed to be accessible by guests with disabilities located in the following areas:
000 Event Level
- Credit One Club and Champions Club
100 Level Main Concourse
- Modelo Cantina Club and Twitch Lounge
- Section 143
150 Suite Level Concourse
- Aristocrat Club and West 150 Suite Level
200 Level Concourse
- Shift4Club and San Manuel Club
- Section 232
- Section 247
300 Level Concourse
- Section 307
- Section 317
- Section 343
Sensory Kits & Nooks
For guests with sensory processing needs, the following resources and accommodations are available.
Sensory Kits: Allegiant Stadium has partnered with KultureCity to provide sensory kits and bags for guests. Sensory bags are available for guests to check out at any of our guest experience kiosk locations inside the stadium at no cost for individuals. Sensory bags include a VIP lanyard for guest recognition, fidget tools, noise-reducing headphones, and a visual cue card. Writable weighted lap pad with markers are also available as needed.
Sensory Nooks: Allegiant Stadium has two (2) Ford Sensory Nooks available for guests with sensory processing needs. The Ford Sensory Nooks are located on the 050 level inside the Northeast and Northwest Entry lobbies. Ford Sensory Nooks provide an inclusive and comfortable space and are equipped with vibration seating and dim lighting. For more information about the Ford Sensory Nook specifications, please visit nookpod.com/nook/sensory-nook.
Service animals used to assist guests with disabilities are permitted in Allegiant Stadium. Due to seating arrangements at Allegiant Stadium, in the event that a service animal impedes any ingress or egress of fans, we reserve the right to relocate patrons with service animals to the nearest accessible seating area. It is encouraged that all guests who plan to bring a service animal to Allegiant Stadium contact firstname.lastname@example.org.
Tours ADA and Accessibility Information
Allegiant Stadium offers wheelchair escort services for guests with disabilities. A wheelchair escort is available for guests who need to use an Allegiant Stadium wheelchair for assistance to and from the gate and the guest's seating location. Escort services are not available for guests who bring their own wheelchair or other mobility device to Allegiant Stadium, as Allegiant Stadium staff are not permitted to push guests in their own personal wheelchair. In addition, the escort service is strictly limited between the gate and the guest's seat inside Allegiant Stadium. Staff is not permitted to escort guests to the restrooms, concession stands, parking lots, or other areas in or around Allegiant Stadium. To request wheelchair assistance, please contact email@example.com prior to the event, or visit the nearest Guest Experience location within Allegiant Stadium.
Please note, wheelchair or other mobility device storage is not available at Allegiant Stadium. Allegiant Stadium is not responsible for any lost or stolen items.