Accessibility and Guests with Disabilities

Allegiant Stadium is committed to providing a first-class experience for all of our guests, including guests with disabilities. To speak with someone regarding accommodations, assistance or questions prior to your visit, please contact our Guest Experience department by emailing guestexperience@raiders.com. During events, staff members will be available at all Guest Experience locations to assist guests as needed.

Email Guest Experience 

ADA Entry

All gates at Allegiant Stadium are ADA Accessible. There will be one designated lane at each gate that is reserved for guests with disabilities.

ADA Seating

ADA accessible seating is available throughout Allegiant Stadium as depicted in the seating chart below. Tickets for accessible seating at Allegiant Stadium are available on Ticketmaster.com – the official ticketing partner of the Raiders and Allegiant Stadium.

 

Allegiant Stadium provides ADA seating areas comprised of accessible locations with immediately adjacent companion seating. Subject to availability, guests requiring accessible seating may purchase up to a total of three (3) companion seats in the same row and contiguous with the accessible seat.  If contiguous seats have already been sold, seats as close as possible to the accessible seat will be offered, if available. If the overall ticket limit is less than four (4) tickets per person for an event, then the lower ticket limit applies. 

 

If you purchased a ticket in the fixed seating area but require an accessible seat, Guest Experience staff may be able to assist you by relocating your ticket to an ADA seating area. All relocations are provided on a first-come-first-served basis and are not guaranteed. Please contact the Box Office should you have any questions or require any assistance purchasing tickets. Tickets are subject to availability.

 

We do not offer mobility device storage. Allegiant Stadium nor its employees are not responsible for mobility devices that are lost, stolen, or left in the possession of anyone other than it’s owner.

 

ADA Seating Chart

ADA Parking

An Allegiant Stadium event parking pass is required to park in an Allegiant Stadium managed lot. Accessible Parking is available for guests at Allegiant Stadium. All accessible parking spaces require a valid ADA placard or a valid ADA license plate. If accessible parking is full, ADA placards or plate holders will be offered the next available parking space in the reserved parking lots. State-issued ADA placards or plates alone do not grant access to the Allegiant Stadium lots.

Auxiliary Aids and Services

Guests requiring auxiliary aids and services are asked to contact the Guest Experience Department by emailing guestexperience@raiders.com at least three weeks prior to the event. Complimentary hearing amplification devices are available at the Guest Experience Headquarters located on the main concourse near section 101. Guests must present a photo ID or valid driver’s license as a security deposit. Allegiant Stadium is committed to ensuring effective communication with guests at its events.

Email Guest Experience 

Courtesy Shuttles

Allegiant Stadium offers a limited number of courtesy shuttles to assist guests from the stadium-managed parking lots to the entry gates. There is also a courtesy shuttle that picks up and drops off at the ADA Drop-Off area in Lot B. To request a shuttle, please ask the nearest Parking Attendant for assistance. Please note, there is no shuttle service across the Hacienda Bridge, post event.

Electric Mobility Devices

Allegiant Stadium has a limited number of event day electric scooter rentals, available on a first-come-first-served basis at the Guest Experience Headquarters located behind Section 101 and the South Lobby kiosk located behind Section 123. 

Guests with disabilities are encouraged to bring their own electric scooter or wheelchair to the stadium and are expected to maintain possession of the mobility device for the entire event. We do not offer mobility device storage. Allegiant Stadium nor its employees are not responsible for mobility devices that are lost, stolen, or left in the possession of anyone other than it’s owner.

Due to safety concerns, Segways are not permitted inside Allegiant Stadium.

Restrooms/Family Restrooms

There are accessible public restrooms available throughout Allegiant Stadium (men, women and family). In particular, there are family restrooms designed to be accessible by guests with disabilities located in the following areas:

000 Event Level

  • Credit One Club and Champions Club

100 Level Main Concourse

  •     Modelo Cantina Club and Twitch Lounge
  •     Section 143

150 Suite Level Concourse

  •     Aristocrat Club and Karma Auto Lounge

200 Level Concourse

  •     Shift4Club and Yaamavá Club
  •     Section 232
  •     Section 247

300 Level Concourse

  •     Section 307
  •     Section 317
  •     Section 343

Sensory Inclusion

For guests with sensory processing needs, the following resources and accommodations are available.

Sensory Room: Allegiant Stadium has one (1) Ford Sensory Room available for guests with sensory processing needs. This room, located on the 050 level inside the Northeast Entry lobby, provides a safe and calming environment to help guests that might be feeling overwhelmed or overstimulated. For use of this space, please visit the Guest Experience Headquarters located behind Section 101 and speak with a member of the Allegiant Stadium Guest Experience team.

Sensory Kits: Allegiant Stadium has partnered with KultureCity to provide sensory kits for guests. Sensory kits are available for guests to check out at any Guest Experience location, including the Guest Experience Headquarters (located behind Section 101) at no cost for individuals. Sensory kits include a VIP lanyard for guest recognition, fidget tools, noise-reducing headphones, and a visual cue card. A writable weighted lap pad with markers is also available as needed.

Sensory Nooks: Allegiant Stadium has two (2) Ford Sensory Nooks available for guests with sensory processing needs. The Ford Sensory Nooks are located in the Northwest 050 level and South 100 level lobbies. Ford Sensory Nooks provide an inclusive and comfortable space and are equipped with dim lighting. For more information about the Ford Sensory Nook specifications, please visit NOOK POD.

Nook Pod

Service Animals

Service animals used to assist guests with disabilities are permitted in Allegiant Stadium. Due to seating arrangements at Allegiant Stadium, in the event that a service animal impedes any ingress or egress of fans, we reserve the right to relocate patrons with service animals to the nearest accessible seating area.

Tours ADA and Accessibility Information

Wheelchair Services

Allegiant Stadium offers wheelchair escort services for guests with disabilities. A wheelchair escort is available for guests who need to use an Allegiant Stadium wheelchair for assistance to and from the gate and the guest's seating location. Escort services are not available for guests who bring their own wheelchair or other mobility device to Allegiant Stadium, as Allegiant Stadium staff are not permitted to push guests in their own personal wheelchair. In addition, the escort service is strictly limited between the gate and the guest's seat inside Allegiant Stadium. Staff is not permitted to escort guests to the restrooms, concession stands, parking lots, or other areas in or around Allegiant Stadium. Wheelchair assistance must be requested onsite and is on a first-come-first-served basis. Please visit the nearest Guest Experience location within Allegiant Stadium to request a wheelchair escort.

We do not offer mobility device storage. Allegiant Stadium nor its employees are not responsible for mobility devices that are lost, stolen, or left in the possession of anyone other than it’s owner.